So I get this bill from Perinatal today. Understand before I go any further that I have had the same EXACT insurance for all 3 pregnancies and the same EXACT protocol has been followed. So this stupid bill is for $10.00. It is not a lot, but I wanted to know why I was getting a bill since I never had one from them before.
I called my insurance first. They were great. They agreed that I pay my initial co pay and then everything is covered as long as I stay in network, which I do. They told me that they were going to resubmit it and it would take 30 days. Fine.
I then call the hospital to let them know that my insuracne was going to be reprocessed and they'd get their 10 dollars. The woman was like, "Oh that won't be covered under your initial global payment." (meaning my only co pay...) Then she went on to say that I had other co pays over the years with the kids. She then said that things like non stress tests have co pays too. So I asked her to give me dates that I have paid co pays. She listed one in 2002 and one in 2003 for NST. I again stressed that I have NEVER paid a co pay to them. Altho I have infact had to call my insurance to get payment to them when something was processed incorrectly. She pressed that I have paid some NST co pays. I asked for dates again. She could not comply. I then said that I have been gestational diabetic for 3 pgs now. I have had more NSTs than I can count. I would KNOW if I have been paying co pays. I am pregnant, not stupid.
She did not like that and started to speak. I told her that I was done. My insurance would pay them their 10 dollars in the next 30 days. I was calling to be considerate, not be aggrevated and to have a Merry Christmas. I then hung up.
I had to go to work, but even at work, I was still annoyed. So when I got home I looked at the bill. It seems now the docs list an office visit for every proceedure, so I see where the mistake happened. HOWEVER, it shows that I made a $15,00 payment on 10/17 and a $5.00 payment on 11/25. Understand, I HAVE NEVER PAID THESE PEOPLE and I do all the bills at home. I am an anal pain in the butt about reconciling the checkbook every day - we have on line banking, so it is easy. So now I am really confused. It seems that they charged me a $15.00 co pay back in August but due to 2 mysterious payments, it brought my balance of my second co pay from $15.00 to $10.00.. Only I should not have a co pay beyond my first and I never paid these people.
I am so confused. Is there some other person paying my bills? If so, pay the big ones, LOL. Or is there another Wendy Lee who thinks she is paying for her bills only to have her amount creditied to me acct? Or is the hospital just a bunch of stupid devil monkeys (sorry Wendi.... couldn't resist, LOL....)?
I can say with certain that I will be )($#@@)(%@_$_+$#@ pissed if they try to charge me a office visit co pay for every non stress test when I never see a doctor... Grrrrrr.... There you go.... no good deed goes unpunished. And all this stress over 10 freaking bucks....
Night, night!




